About five years ago, the agency responsible for determining eligibility for public assistance in Florida underwent major changes that are still evolving today. The result is an utter mess of an agency that is almost totally inaccessible, completely inefficient, and most alarming of all, wrong with increasing regularity.
I spent years determining public assistance eligibility for the state of Florida's Department of Children and Families, but left in disgust when it became clear that providing service to the community was the last thing any of the Tallahassee administrators had in mind as they envisioned the new and improved agency.
Hopefully, I can shed some light, and maybe help someone out who needs help, but keeps hitting the obstacles that grow more numerous every day...
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